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Shipping

General Shipping Policy

At the moment, Union Jack Boots only offers shipment to addresses within Canada. Orders placed on our site typically ship within 1 to 3 business days unless otherwise specified. Once your order is shipped, you will receive a tracking number which you can use to track your shipment on the FedEx or Canada Post websites. We ship most packages via FedEx with the exception of small, non-footwear packages (such as laces). We do NOT ship to PO Box addresses at this time.

Shipping and Handling Fees

Union Jack Boots is pleased to offer free shipping on all orders with a pre-tax total greater than $75.00. Otherwise, a low flat rate shipping charge of $15.00 is applied. We ship everywhere in Canada.

Shipping charges are refunded if:

  • We ship an incorrect product
  • A product was shipped from our warehouse broken or defective
  • A product was damaged during shipping

Shipping Method and Timeline

Union Jack Boots ships all orders in Canada with FedEx or Canada Post. Orders typically leave our warehouse within 2 full business days. Items that cannot be shipped within two business days will be clearly marked on our product description pages. Please note, shipping companies do not deliver on Saturday or Sunday. Business days are Monday through Friday.

Order Tracking

Once the order is shipped, a tracking number will be emailed. If you created an account on our site, you will also be able to login to view tracking information as well as account information, address book, order history and your wish list. You can use the shipment tracking number by visiting www.fedex.com or www.canadapost.ca

UNDELIVERABLE PACKAGES

$15 re-stocking fee / $15 re-shipping fee

Please ensure your shipping address is entered completely and accurately, including any apartment, unit, or buzzer number. If the package is undeliverable due to incomplete shipping address, it is the responsibility of the party that entered the incorrect or incomplete shipping information. If the package is returned to us, we can re-send the package again if the responsible party agrees to pay $15.00 for the additional shipping costs. All unclaimed or undeliverable packages that are returned to us will be subject to a $15.00 re-stocking fee.

unionjackboots.com

Dr. Martens, the iconic fashion footwear brand, has been a symbol of individual style and expression for decades – worn proudly by men, women and children worldwide. Also known as “Docs” or "Doc Martens", the collection offers a huge selection of styles, designs and colours. Formerly known as Dr Martens Canada, Union Jack Boots is Canada’s top online shopping destination for authentic Dr. Martens boots, shoes, and accessories. We invite you to shop our expanded product selection which now includes Converse, Timberland, JuJu, and Blundstone products – with more great brands to come! Whether you live in Vancouver, Halifax, Edmonton, Saint John, Charlottetown, Saskatoon, St. John’s, Calgary, Winnipeg, Toronto, Montreal or any other Canadian city, Union Jack Boots is proud to offer free delivery across Canada on all purchases over $75 dollars.